[  Our Review of Party Poker with the pros and the cons ]

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Party Poker Review

Party Poker - the Wal-Mart of online poker rooms - was my very first poker room, which probably puts me in a classification with most internet poker room players.  I think it is fair to say that I joined Party Poker first because it is a safe choice - One, there is a huge database of other players.  Two, it is very conducive for beginners.  And third, Party Poker is a trusted name, and is by far, the largest poker room on the Web. They also have a sister site called Party Casino, which is of the most popular online casinos.

Although I personally know how to play poker, I never really did so with any specific strategy or with any seriousness to win some money.  As such, I guess you could call myself a beginner.  And considering I had never played online poker, I was in for a learning experience.  I have to say that Party Poker was a good choice for several reasons.

INTERACTIVE TOUR & TUTORIAL

This is a fantastic feature for beginners since it is free to use and does not require any downloads.  I first took a tour of the lobby, which was through a "Poker School" link on the main page of the website.  This was nice to see before actually downloading the software.  It only takes a couple of minutes, and is very helpful in showing you what you can accomplish in the lobby, such as reading table stakes, average pot sizes, and how to actually join a table.  I wasn't intimidated at all, and so decided to take the Virtual Poker School Tutorial.  This is by far one of the best features Party Poker offers to those who are unfamiliar with online poker - whether you know the rules or not.  In addition to showing you how to actually put down your bets, fold, make calls and the like, the tutorial explains what community cards are and such.  It does it in such a simple manner that - as I said - whether you know the rules or not, the overall tutorial is quite bearable and takes only a couple of minutes.

SIGNING UP

After I felt good about playing there, I decided to download the software.  Looking back, the download took longer than other poker rooms (about 3 1/2 minutes).  Although I was using a high-speed connection and a brand new computer, I wonder if it froze up at one point.  Regardless, all the components were downloaded and I got a message to open an account.  What confused me at this point was the empty box for a Promotion Code.  I knew a bonus was available to new players but did not see any bonus code printed on the main website.  Now that I was being asked for the code, I thought that I passed up my chance for a bonus.  Anyhow, I later found out that you have an opportunity again to use your bonus code when you go to open a real money account with the cashier.  If you just want to play poker for fun, you can bypass the real-money registration and do it at a later time.  Just remember to save your welcome email. This has a link to get your bonus promotion code, which you will need when you deposit funds for the first time.

CUSTOMER SERVICE

Not the best in the world.  Perhaps the Wal-Mart analogy is truer than I thought.  Not only did tech support and general customer service never reply to my emails, the first person I spoke with over the phone seemed like they were so busy that all of my newbie questions were annoying them.  I guess that's the price some people are willing to pay.  Anyways, I asked this person how to get my bonus promotion code. They were clearly knowledgeable about what they were saying.  However, their English was not so clear.  I kept having to ask them to repeat what they were saying - and this seemed to only fuel the fire of perturbation even more...One strike for Customer Service.

Other than the Customer Service and a Players Club that was somewhat of a joke (the best item in their online store is a pair of beach sandals), Party Poker is a great place to get some online poker action - especially if you are a beginner.  The tournaments are around the clock, with large jackpots to match.  There is a buy-in for everyone's bankroll, and the software is up to the industry standard, meaning you will find the same graphics at just about every other large online poker room.

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